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Please Read Carefully
BeOLO LLC
Updated 12.15.2023
We are committed to protecting your privacy. We will only use information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service.
We will not email you unless you have given us your consent. We will give you the chance to refuse any marketing email from us.
This Privacy Policy describes how BeOLO LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from theololife.com (the "Site") or otherwise communicate with us (collectively, the "Services").
For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Visiting https://theololife.com or sending emails to us constitutes electronic communications. You consent to the collection, use, and disclosure of your information as described in this Privacy Policy and to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically via email and on the Site satisfy any legal requirement that such communications be in writing. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
We may update this Privacy Policy from time to time, to reflect changes to our practices or for other legal, operational, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
The Services are not intended to be used by children or anyone under the age of twenty-one (21), and we do not knowingly collect any personal information on these individuals. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 21 years of age.
To provide the Services, we collect personal information about you from a variety of sources. The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart, or add to your wish lists.
- Customer support information including the information you include in communications with us, for example, when sending a message through the Services.
There may be features of the Services that require you to provide us with information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Certain information is automatically collected about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
We may provide you with access to links to third party websites over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such websites “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. By accessing third-party links through our Site, you agree and approve of the terms on which the third-party links are provided by the relevant third-party provider(s). Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. It is your responsibility to review, examine and evaluate carefully the third-party’s policies, practices and content and make sure you understand them before you engage in any transaction.
If you do not want information about you to be shared in this manner, do not use this feature.
You understand and agree that the inclusion of any link does not imply endorsement by BeOLO, LLC of the site or any association with its operators.
The Company is not responsible for the contents of any linked websites, including without limitation any link contained in a linked website, or any changes or updates to a linked website.
We do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party website. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party provider.
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information to process your payment to fulfill your orders and provide you with products or services you have requested, to fulfil our contract with you (e.g., bank account, credit or debit card information, billing address).
- When you open, click on emails we send to you, visit our Site, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies. Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. See Third Party Websites and Links above.
Security and Retention of Your Information. Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Our site is set up using Webflow technology interfaced with the Shopify platform. Any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
We retain your personal information depending on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices. Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- a right to request that we delete personal information we maintain about you.
- a right to request that we correct inaccurate personal information we maintain about you.
- a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- the right to ask us to stop or restrict our processing of personal information.
-the right to withdraw this consent where we rely on consent to process your personal information
- a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- We may send you promotional emails. You may opt out at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
contact@theololife.com
